# Homeowners insurance inquiry

- 科目：雅思听力真题（Part 1）
- 考频：中频
- 最近考试：2011.3.19/2007.5.19
- 题目数：10
- 来源页：https://www.yaquan.site/paper/158199f5-9233-45f4-9e2b-88de1c6dc1bb（在线机考练习与音频请访问该页面）
- 数据更新：2026-10-29

## 题目原文

00:00:01,180 
 Section one. 
 00:00:03,120 
 You will hear an agent calling from Farrelly Mutual about the recent homeowner's insurance inquiry. 
 00:00:10,040 
 First, you have some time to look at questions one to six. 
 00:00:38,960 
 You will see that there is an example which has been done for you. On this occasion only, the conversation relating to this will be played first. 
 00:00:50,980 
 Hello. 
 00:00:51,720 
 Yes, I'd like to speak with Janet Evans, please. 
 00:00:54,720 
 Speaking. 
 00:00:55,660 
 Hi, Ms. Evans. This is Jim Rodriguez calling from Farrelly Mutual about your recent homeowner's insurance inquiry. 
 00:01:06,110 
 The man says that he'd like to speak with Janet Evans. So Janet Evans has been written in the space. 
 00:01:14,740 
 Now we shall begin. You should answer the questions as you listen because you will not hear the recording a second time. 
 00:01:23,180 
 Listen carefully and answer questions one to six. 
 00:01:29,840 
 Hello. 
 00:01:30,720 
 Yes, I'd like to speak with Janet Evans, please. 
 00:01:33,720 
 Speaking. 
 00:01:34,790 
 Hi, Ms. Evans. This is Jim Rodriguez calling from Farrelly Mutual about your recent homeowner's insurance inquiry. 
 00:01:42,620 
 Yes. Hi. Thanks for returning my call. 
 00:01:45,700 
 My pleasure. I understand you are potentially interested in insurance for a bungalow located a bit out of town. Could you give me the address? 
 00:01:54,780 
 Sure. It's 49 Greenway Court. Greenway is one word. 
 00:01:59,540 
 Thank you. All right, and would you prefer to be contacted via email or phone? 
 00:02:04,980 
 Either one is fine. Maybe try emailing me first, and as an alternative, I can give you my phone number. 
 00:02:11,420 
 Great. And what is your email address? 
 00:02:14,040 
 PK two at cat dot com. 
 00:02:17,500 
 Hmm, did you say cat as in the animal? 
 00:02:20,560 
 Yes. It is the acronym for the construction company I work for. I'm sure you've seen them around. 
 00:02:26,220 
 Yes, I have. And could you give me your primary phone number and the best time to reach you? 
 00:02:31,640 
 Sure. The number is 02042519443. I am generally unable to answer my phone at work, but any time after 5:30 PM is fine. 
 00:02:44,320 
 I will make a note of that here. Now, I'm going to ask you a little bit about property itself so we can make an accurate estimate of the cost of insuring your home. Could you tell me the size of your house? 
 00:02:56,460 
 Mm, well, I don't have the exact measurements, but I'm pretty sure it's right around 80 square meters. Should I measure it and call you back later? 
 00:03:05,740 
 No, that's completely all right. I'll write 80 square meters for now to get the estimate, and then an agent will come get the exact measurements later on if you decide to purchase our insurance. 
 00:03:18,220 
 Okay, great. 
 00:03:19,560 
 And what material is your house made of? For example, wood, brick, stucco. 
 00:03:24,920 
 It's mainly brick. 
 00:03:26,320 
 Great. That will give you a lower rate than most other materials since it is so strong. 
 00:03:32,520 
 Wonderful. 
 00:03:33,280 
 And do you have any sort of home security, Ms. Evans? 
 00:03:37,360 
 Mm, we don't have a fence or anything yet, but we have an alarm system that we use regularly. 
 00:03:42,840 
 Good. 
 00:03:46,360 
 Before you hear the rest of the conversation, you have some time to look at questions seven to ten. 
 00:04:12,000 
 Now listen and answer questions seven to ten. 
 00:04:18,100 
 Now, I'll go through a number of things we offer coverage for, and I'd like you to tell me which items you want your policy to cover. 
 00:04:25,600 
 Okay. 
 00:04:26,400 
 We'll start with the building itself first. Would you like us to cover incidental damage to the structure to your house? 
 00:04:33,700 
 Absolutely. 
 00:04:34,840 
 Splendid. And the contents inside your house, we usually cover all items with an appraised value of about two hundred pounds. Would you like us to cover theft and damage beyond natural wear and tear? I will let you know that the second option here will come with a considerable increase in your rates. 
 00:04:54,300 
 I think I'd just like the contents of the house to be covered against theft then. 
 00:04:58,900 
 All right. And would you like any other insurance? Fire, flood, et cetera. 
 00:05:03,960 
 Yes, I definitely want flood coverage. It rains a lot here, and the drainage system in the area is not the greatest. 
 00:05:11,060 
 Okay. I am calculating your quotation now. Uh, it will just take a second. 
 00:05:17,400 
 It looks like your annual insurance rate will be 148.30 pounds. 
 00:05:23,560 
 Thanks. That seems somewhat reasonable. I would like to take some time to think about it. How long does it take to begin receiving coverage after signing up? 
 00:05:33,160 
 It depends on the time of year. It can take anywhere from two to six weeks. I would say if you sign up by July the 1st, you could start your coverage by August the 1st. 
 00:05:44,740 
 I see. Okay. Thanks for your help. Should I call you back at this number when I have made my decision? 
 00:05:50,720 
 Yes, please. And so that we can look up your account faster, I'll give you a reference number that you should provide when calling. Ready? 
 00:06:00,100 
 Yep. 
 00:06:00,800 
 It's TR278Q. 
 00:06:04,600 
 Got it. Thanks. 
 00:06:06,500 
 Thank you, and have a nice day. 
 00:06:11,160 
 That is the end of section one. You now have half a minute to check your answers.

## 题目与答案

### 1. Example Answer Name: Janet Evans Address: 49, 1_____ Court

Example Answer Name: Janet Evans Address: 49, 1_____ Court

**答案**：Greenway

原文定位：My pleasure. I understand you are potentially interested in insurance for a bungalow located a bit out of town. Could you give me the address;Sure. It's 49 Greenway Court. Greenway is one word

### 10. Reference number: 10_____

Reference number: 10_____

**答案**：TR278Q

原文定位：Yes, please. And so that we can look up your account faster, I'll give you a reference number that you should provide when calling. Ready;It's TR278Q

### 2. Email: 2_____

Email: 2_____

**答案**：pk2@cat.com

原文定位：Great. And what is your email address;pk2@cat.com

### 3. Telephone number: (020) 4251-9443 Best time to contact: 3_____ pm

Telephone number: (020) 4251-9443 Best time to contact: 3_____ pm

**答案**：5:30

原文定位：Yes, I have. And could you give me your primary phone number and the best time to reach you;Sure. The number is 02042519443. I am generally unable to answer my phone at work, but any time after 5:30 PM is fine

同义替换：「contact」↔「reach」

### 4. Property Information Property size: 4_____ ㎡

Property Information Property size: 4_____ ㎡

**答案**：80

原文定位：Could you tell me the size of your house;Mm, well, I don't have the exact measurements, but I'm pretty sure it's right around 80 square meters

### 5. Material(s): 5_____

Material(s): 5_____

**答案**：brick

原文定位：And what material is your house made of? For example, wood, brick, stucco;It's mainly brick

### 6. Security measures(if any): 6_____

Security measures(if any): 6_____

**答案**：alarm system

原文定位：And do you have any sort of home security, Ms. Evans;Mm, we don't have a fence or anything yet, but we have an alarm system that we use regularly

### 7. Coverage Item to cover: - building - contents - 7_____

Coverage Item to cover: - building - contents - 7_____

**答案**：flood

原文定位：All right. And would you like any other insurance? Fire, flood, et cetera;Yes, I definitely want flood coverage

### 8. Quotation: £ 8_____

Quotation: £ 8_____

**答案**：148.30

原文定位：Okay. I am calculating your quotation now. Uh, it will just take a second;It looks like your annual insurance rate will be 148.30 pounds

### 9. Coverage start date: 9_____

Coverage start date: 9_____

**答案**：1st August

原文定位：How long does it take to begin receiving coverage after signing up;It depends on the time of year. It can take anywhere from two to six weeks. I would say if you sign up by July the 1st, you could start your coverage by August the 1st

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