# Home improvement store plan - 科目：雅思听力真题（Part 2） - 考频：中频 - 最近考试：2019.7.27 - 题目数：10 - 来源页：https://www.yaquan.site/paper/49fb3b37-bf79-45ce-97eb-3b6c07b52a41（在线机考练习与音频请访问该页面） - 数据更新：2026-10-29 ## 题目原文 00:00:00,580 Section two. You will hear the supervisor of a home improvement store giving a tour of the store to some new staff. 00:00:10,160 First, you have some time to look at questions eleven to fifteen on page four. 00:00:21,500 Now listen carefully and answer questions eleven to fifteen. 00:00:49,150 Welcome to today's staff orientation at the Home Improvement Store. My name is John. I look after new staff, and I'll be with you here in the training room all morning. 00:00:59,620 We are the biggest hardware store in the country and as home improvement is now so popular, hundreds of customers visit our store each week to buy products to improve every part of their house, inside or out. First, let me introduce you to the most popular sections of our superstore. Can you all take a look at the store plan you have in front of you? 00:01:21,060 We stock every kind of flooring, including carpets, wooden flooring, and tiling. Our paint department is next to flooring. Um, that's it in the bottom right-hand corner of the map. 00:01:33,460 We offer advice to customers on color combinations for inside or outside before they purchase. 00:01:40,080 We've become well-known in the last few years for selling the latest kitchen designs for all budgets, and we also stock quality appliances recommended by top chefs. These products can be found right in the middle of the store, just next to electrical goods. 00:01:56,340 You may not be aware that one reason we are such a popular store is our great cafe, which serves cheap, nutritious lunches. That's in the top right of your map. Staff should also make customers aware of the children's play area, which is between the cafe and flooring, so mom and dad can get something to eat or drink or even continue their shopping while the kids are safe with our trained childcare workers. Now, what else should I mention? Ah, yes. We recently moved our stock of showers and baths from the left side of the store to the area along the back wall next to the tool section. We offer practical advice to customers about their bathrooms before they buy, such as where to locate a new toilet or shower. 00:02:42,000 I have left my favorite area till last, gardens. It's marked on the left side of the map after the staff area and before the tool section. There you'll find our extensive range of plants, flowers, and related products for inside or outside. If you get to work there, I'm sure you'll find it a very pleasant section to work in. Right. Well, that's it for the store plan. 00:03:10,600 Before you hear the rest of the talk, you have some time to look at questions sixteen to twenty on page five. 00:03:21,320 Now listen and answer questions sixteen to twenty. 00:03:29,140 Now, there is some other general information I need to give you before you start your specific training. The first thing staff need to know is what makes us different to our competitors. Our main advantage, due to our size, is that we can cut our costs and offer the best deals. Of course, we are proud of the great service we provide to our customers, especially through our help desk. We also have an excellent choice of goods so that we can provide plenty of options to our customers. But of course, that isn't unique to us. 00:04:01,560 The Home Improvement Store has sixty stores nationwide, and we promote our stores and products in a range of different ways. First, there's our catalog, which lists all our items. It's been around for years, but we still have a policy of staff use only. The most important marketing material, and the one you want to ensure is given to every customer, is our store magazine, showing the latest products, workshops, and offers. The website is being redeveloped at the moment, so customers can't access it right now. 00:04:35,920 The Home Improvement Store is a great place to work. Like most of the staff, I'm sure you'll appreciate the fact that you can choose your hours to fit your lifestyle, family, or study. 00:04:47,800 We hope you'll find that there's a nice atmosphere here. We are thinking of introducing a staff discount on our products, so that would be a real benefit to all staff. 00:04:58,360 Every weekend, we offer workshops to help customers carry out their own home improvements. Workshops range from indoor painting to outdoor gardening and plant ideas. This coming weekend, there`ll be one on mending a broken fence. Please remind customers of the workshops, especially if there is one related to your section. 00:05:20,420 Finally, I wanted to let you know about a special deal for people renovating their kitchen. As you know, we sell all products and appliances connected to the kitchen, and we also have a delivery service. If customers buy one of our total kitchen designs, we will install it free of charge. So let's take a short break, and then we'll start the... 00:05:44,690 That is the end of section two. You now have half a minute to check your answers. ## 题目与答案 ### 11. Paint Paint - A - B - C - D - E - F **答案**：H 原文定位：We stock every kind of flooring, including carpets, wooden flooring, and tiling. Our paint department is next to flooring. Um, that's it in the bottom right-hand corner of the map 同义替换：「」↔「paint department」；「」↔「flooring」 ### 12. Kitchen Kitchen - A - B - C - D - E - F **答案**：C 原文定位：We've become well-known in the last few years for selling the latest kitchen designs for all budgets, and we also stock quality appliances recommended by top chefs. These products can be found right in the middle of the store, just next to electrical goods 同义替换：「」↔「kitchen designs」；「」↔「electrical」 ### 13. Children`s play area Children`s play area - A - B - C - D - E - F **答案**：G 原文定位：Staff should also make customers aware of the children's play area, which is between the cafe and flooring, so mom and dad can get something to eat or drink or even continue their shopping while the kids are safe with our trained childcare workers 同义替换：「」↔「children's play area」；「」↔「cafe」；「」↔「flooring」 ### 14. Shower and bath Shower and bath - A - B - C - D - E - F **答案**：E 原文定位：We recently moved our stock of showers and baths;to the area along the back wall next to the tool section 同义替换：「」↔「tool」 ### 15. Garden Garden - A - B - C - D - E - F **答案**：D 原文定位：I have left my favorite area till last, gardens. It's marked on the left side of the map after the staff area and before the tool section 同义替换：「」↔「staff area」；「」↔「tool」；「」↔「Gardens」 ### 16. 16 What makes the Home Improve Store special? 16 What makes the Home Improve Store special? - their low prices - their wide range of products - their customer service **答案**：their low prices 原文定位：Our main advantage, due to our size, is that we can cut our costs and offer the best deals 同义替换：「offer the best deals」↔「low prices」 ### 17. 17 What should staff promote to customers? 17 What should staff promote to customers? - the catalogue - the magazine - the website **答案**：the magazine 原文定位：The most important marketing material, and the one you want to ensure is given to every customer, is our store magazine 同义替换：「staff promote」↔「given to every customer」 ### 18. 18 What do the current staff like best about working in the store? 18 What do the current staff like best about working in the store? - the general atmosphere - the good atmosphere - the flexible working time **答案**：the flexible working time 原文定位：you'll appreciate the fact that you can choose your hours to fit your lifestyle, family, or study 同义替换：「like best」↔「appreciate」；「choose your hours」↔「flexible working time」 ### 19. 19 What will the next workshop be about? 19 What will the next workshop be about? - how to grow plants - how to fix a fence - how to paint a room **答案**：how to fix a fence 原文定位：This coming weekend, there`ll be one on mending a broken fence 同义替换：「next」↔「coming」；「mending」↔「fix」 ### 20. 20 What special deal does the company offer when people buy a new kitchen 20 What special deal does the company offer when people buy a new kitchen - free appliance - free delivery - free installation **答案**：free installation 原文定位：If customers buy one of our total kitchen designs, we will install it free of charge 同义替换：「free installation」↔「install it free of charge」 --- 以上内容由鸭圈雅思真题库（www.yaquan.site）提供，收录近期雅思考试真题回忆，支持在线机考模式免费练习。