# Surveys and reform in hospital - 科目：雅思听力真题（Part 4） - 考频：高频 - 最近考试：2023.4.8/2015.9.12/2012.3.17 - 题目数：10 - 来源页：https://www.yaquan.site/paper/62355d2b-83e2-451d-8ab5-9d3a5fc20d09（在线机考练习与音频请访问该页面） - 数据更新：2026-10-29 ## 题目原文 00:00:00,900 So that brings me now to my key concluding points. I'll begin with one section of feedback from my questionnaire. As I said, I asked two hundred local people several questions about the hospital and its services. Amongst other questions, I asked which things would influence their choice of which hospital they would want to be treated in. The results were quite surprising in some cases. For instance, people felt it was really important, not the distance the hospital was from their homes, but how easy it was to get transport there. But this might be reflective of the advanced age of many of the people who took part in my survey. How modern and safe the hospital building was, was something that some people were concerned about, but this wasn't quoted often enough to make it significant. How clean it was, however, certainly was. One in two people surveyed listed this as a major concern. 00:00:58,160 People also said it was important for them to know that a member of the hospital staff would be prepared to give them information they needed about their treatment before they had it too. 00:01:08,340 I think the hospital should make every effort to address these issues, and I've agreed to report them to the hospital authorities. 00:01:15,600 Okay, now for some changes that are going to take place over the next twelve months. I interviewed two key hospital management staff, and they said that there is a plan to add to the existing hospital website to advise doctors who practice in the area as well as on-site staff of changes and developments in hospital services. They also said that a scheme to celebrate success and recognize effort for particular staff is being introduced. I thought this was a really good idea. It hasn't been decided yet what form this will take, but it's likely to be a bonus of some kind, I think. Wage rises for all are always welcome too, of course. 00:01:56,860 Another idea that the hospital management want to introduce is to find a way to assess the views of visitors to the hospital, people coming in to see their friends or relatives who are patients there. 00:02:08,240 They'll be asked to comment on all kinds of topics from the layout of the hospital to the friendliness of staff. So in theory, at least, the hospital is listening, and the hospital will be looking at how good the communication is between managers and staff, and in turn, that between staff and patients. 00:02:27,470 Necessary actions will be fed into future development plans. 00:02:31,920 I thought this was really good practice, too. If you can't take proper professional care of your staff, how can they take proper professional care of the patients? 00:02:42,680 So after analyzing the completed questionnaires and talking to hospital staff members, I'd like to end my presentation with the following recommendations. 00:02:52,860 At the moment, people have to travel to another hospital that's sixty miles away for treatment of illnesses associated with interrupted sleep. So a unit to support that would be really useful, I think. 00:03:05,660 I'd also suggest investigating the possibility of funding a new plastic surgery unit because that's another service that patients cannot receive locally. 00:03:15,240 There is already a new eye unit, which staff told me is very welcome in the community. And lastly, the hospital is adequately equipped with operating theaters in ratio to the number of patients treated there. So equipment and space isn't a problem, but many of them are empty for long periods of time. If better planning was implemented, these and other facilities could be in use twenty-four hours a day. Right. If anyone wants to ask me a question, I'll try to... ## 题目与答案 ### 31. Major factors for people to consider when they choose a hospital First: 31_____ is convenient Major factors for people to consider when they choose a hospital First: 31_____ is convenient **答案**：transport 原文定位：For instance, people felt it was really important, not the distance the hospital was from their homes, but how easy it was to get transport there 同义替换：「convenient」↔「easy」 ### 32. Second: Some people consider the building should be modern, while more people agree that the hospital building should be 32_____ Second: Some people consider the building should be modern, while more people agree that the hospital building should be 32_____ **答案**：clean 原文定位：How modern and safe the hospital building was, was something that some people were concerned about, but this wasn't quoted often enough to make it significant. How clean it was, however, certainly was ### 33. Hospitals should provide 33_____ to patients prior to treatment. Hospitals should provide 33_____ to patients prior to treatment. **答案**：information 原文定位：People also said it was important for them to know that a member of the hospital staff would be prepared to give them information they needed about their treatment before they had it too 同义替换：「provide」↔「give」；「prior to」↔「before」 ### 34. Future plan for hospitals To build up new web pages for doctors and 34_____ Future plan for hospitals To build up new web pages for doctors and 34_____ **答案**：medical staff 原文定位：I interviewed two key hospital management staff, and they said that there is a plan to add to the existing hospital website to advise doctors who practice in the area as well as on-site staff of changes and developments in hospital services 同义替换：「build up」↔「add to」；「and」↔「as well as」 ### 35. To award staff with effective 35_____ To award staff with effective 35_____ **答案**：bonus 原文定位：It hasn't been decided yet what form this will take, but it's likely to be a bonus of some kind, I think ### 36. To set up an opinion scheme help 36_____ assess the hospital To set up an opinion scheme help 36_____ assess the hospital **答案**：visitors 原文定位：Another idea that the hospital management want to introduce is to find a way to assess the views of visitors to the hospital, people coming in to see their friends or relatives who are patients there ### 37. To improve 37_____ from all levels To improve 37_____ from all levels **答案**：communication 原文定位：So in theory, at least, the hospital is listening, and the hospital will be looking at how good the communication is between managers and staff, and in turn, that between staff and patients ### 38. A new unit will be built soon To help patients who have 38_____ A new unit will be built soon To help patients who have 38_____ **答案**：sleep disturbance 原文定位：At the moment, people have to travel to another hospital that's sixty miles away for treatment of illnesses associated with interrupted sleep 同义替换：「disturbance」↔「interrupted」；「have」↔「associated with」 ### 39. And to help those who want to do 39_____ And to help those who want to do 39_____ **答案**：plastic surgery 原文定位：I'd also suggest investigating the possibility of funding a new plastic surgery unit because that's another service that patients cannot receive locally ### 40. Improvement suggestions The hospital has much equipment, the 40_____ and appointment system for the surgery should be improved. Improvement suggestions The hospital has much equipment, the 40_____ and appointment system for the surgery should be improved. **答案**：planning 原文定位：If better planning was implemented, these and other facilities could be in use twenty-four hours a day 同义替换：「equipment」↔「facilities」 --- 以上内容由鸭圈雅思真题库（www.yaquan.site）提供，收录近期雅思考试真题回忆，支持在线机考模式免费练习。