# Car service station - 科目：雅思听力真题（Part 1） - 考频：中频 - 题目数：10 - 来源页：https://www.yaquan.site/paper/81684c63-32ad-4ab5-abfd-5443216d145c（在线机考练习与音频请访问该页面） - 数据更新：2026-10-29 ## 题目原文 00:00:00,560 You will hear a telephone conversation between an assistant at a car service station and a customer. 00:00:08,480 First, you have some time to look at questions one and two on page two. 00:00:23,520 You will see that there is an example that has been done for you. On this occasion only, the conversation relating to this will be played first 00:00:36,780 Good morning, servicing department. 00:00:38,840 Good morning. I'd like to book my car in for a service, please. 00:00:42,620 Certainly, sir. 00:00:44,380 If I could just take your name. 00:00:45,980 Ian Croft. 00:00:50,400 The customer's name is Ian Croft, so Croft has been written in the space. 00:00:58,180 Now we shall begin. You should answer the questions as you listen because you will not hear the recording a second time. 00:01:07,520 Listen carefully and answer questions one and two. 00:01:15,040 Good morning, servicing department. 00:01:17,100 Good morning. I'd like to book my car in for a service, please. 00:01:20,880 Certainly, sir. 00:01:22,640 If I could just take your name. 00:01:24,240 Ian Croft. 00:01:26,300 Right. And have you had the car serviced with us before? 00:01:30,620 No, I've only just moved here. 00:01:33,500 Right. So I'll need to take some details of the car then. So could I have a registration number, please? 00:01:41,020 BD51STR. 00:01:44,640 Is that B for Bravo at the beginning? 00:01:47,200 Yes, that's right. 00:01:48,960 And the make of the car? 00:01:50,760 It's a Vida. 00:01:52,580 Right. And is that the estate? 00:01:55,220 No, the four-door saloon. 00:01:57,640 Good. And do you know the date of manufacture? 00:02:01,140 Mm, about... Oh, hold on. I'll have to work this one out. We've had it for ages. It must be two thousand and one. 00:02:10,080 Right. And can you tell me what the mileage is? 00:02:13,500 It's done a lot. Uh, let's see. I did make a note of it. Yes, it's a hundred and 18000 miles. It's done very well, actually. 00:02:24,240 Before you hear the rest of the conversation, you have some time to look at questions three to ten on page two. 00:02:44,360 Now listen and answer questions three to ten. 00:03:19,760 Right. Well, now, of course, we'll do a full service, but, uh, are there any particular problems or things you'd like us to check? 00:03:28,480 Yes, a few. I think a couple of the tires probably need replacing. They're getting a bit worn. 00:03:34,440 Okay. We do automatically look at those, but I'll make a note of that anyway. 00:03:40,240 Then it's not a big problem, but it's a bit annoying. When you open the car door, the light ought to come on inside automatically, but it seems to have stopped working. 00:03:50,120 Right. We'll have a look at that for you. I'm sure we can fix that. 00:03:54,240 Okay. What else? Oh, yes. On one of the passenger seats at the back, you can't fasten the belt. It seems to have stuck. It just happened yesterday, so that needs looking at. 00:04:05,800 Yes, that's quite important if you carry passengers in the back. Uh, anything else? 00:04:10,520 Uh, there was something. 00:04:13,240 Let me see. Well, one thing that's actually going to need replacing, I think, is the radio. It hasn't worked for some time. 00:04:20,500 Would you like us to give you a quote for that before we fit a new one? 00:04:24,380 Yes, please. Oh, and I know what I meant to say. I know you'll check the brakes in a service, but can you have a particular look at the front ones? I think they might be a bit worn. 00:04:34,940 Certainly. I'll make a note of that too. 00:04:38,000 Okay. And the other thing is I only have one key for the car and I really need a spare. 00:04:44,080 Yes, we'll have to order that for you, but we can do that. 00:04:47,360 Great. 00:04:48,580 So when would you like to come in for the service? 00:04:51,280 Well, do you have anything next week? Tuesday would be good. 00:04:55,200 Uh, that's the fourth of October, isn't it? Uh, no, the fifth. Yes, can you make eight AM? 00:05:02,880 Yes, that's fine. 00:05:04,540 And the service will take a few hours. So would you like to have a courtesy car during that time? There's no extra charge. 00:05:12,560 Yes, that will be good. Uh, but can I have an automatic if possible, please? 00:05:16,680 We'll see what we can do. 00:05:19,180 Right. And now I just need to take your address, Mr. Croft. 00:05:23,700 It's three hundred and sixty-one College Road, Norwich. And would you like a phone number? 00:05:30,460 Yes, please. A daytime number would be best if possible. 00:05:34,540 Right. 07847355780. 00:05:41,420 Lovely. So that's it. Thank you very much, Mr. Croft. 00:05:48,620 That is the end of section one. You now have half a minute to check your answers. ## 题目与答案 ### 1. Example Customer name: Ian Croft Cars details Registration number: 1_____ Example Customer name: Ian Croft Cars details Registration number: 1_____ **答案**：BD51STR 原文定位：Right. So I'll need to take some details of the car then. So could I have a registration number, please;BD51STR ### 10. Customer details Address: 361 College Road, Norwich Phone: 10_____ Customer details Address: 361 College Road, Norwich Phone: 10_____ **答案**：07847355780 原文定位：Yes, please. A daytime number would be best if possible;Right. 07847355780 ### 2. Make and model: Vida (4-door saloon) Date of manufacture: 2001 Number of miles: 2_____ Make and model: Vida (4-door saloon) Date of manufacture: 2001 Number of miles: 2_____ **答案**：180000 原文定位：Right. And can you tell me what the mileage is;It's done a lot. Uh, let's see. I did make a note of it. Yes, it's a hundred and 18000 miles. It's done very well, actually ### 3. Problems ·needs two new 3_____ Problems ·needs two new 3_____ **答案**：tires 原文定位：I think a couple of the tires probably need replacing. They're getting a bit worn 同义替换：「two」↔「a couple of」 ### 4. ·the inside 4_____ needs fixing ·the inside 4_____ needs fixing **答案**：light 原文定位：When you open the car door, the light ought to come on inside automatically, but it seems to have stopped working 同义替换：「needs fixing」↔「stopped working」 ### 5. ·one passage seat 5_____ is stuck ·one passage seat 5_____ is stuck **答案**：belt 原文定位：On one of the passenger seats at the back, you can't fasten the belt. It seems to have stuck ### 6. ·the 6_____ needs replacing ·the 6_____ needs replacing **答案**：radio 原文定位：Well, one thing that's actually going to need replacing, I think, is the radio. It hasn't worked for some time ### 7. ·the 7_____ brakes of the car need attention ·the 7_____ brakes of the car need attention **答案**：front 原文定位：I know you'll check the brakes in a service, but can you have a particular look at the front ones? I think they might be a bit worn 同义替换：「need attention」↔「have a particular look at」 ### 8. ·needs a spare 8_____ ·needs a spare 8_____ **答案**：key 原文定位：Okay. And the other thing is I only have one key for the car and I really need a spare ### 9. Service arrangements Date/Time: Tuesday 5 October 8.00 a.m. Courtesy car? Yes, preferably 9_____ Service arrangements Date/Time: Tuesday 5 October 8.00 a.m. Courtesy car? Yes, preferably 9_____ **答案**：automatic 原文定位：Yes, that will be good. Uh, but can I have an automatic if possible, please 同义替换：「preferably」↔「if possible」 --- 以上内容由鸭圈雅思真题库（www.yaquan.site）提供，收录近期雅思考试真题回忆，支持在线机考模式免费练习。