# Caller record card

- 科目：雅思听力真题（Part 1）
- 考频：中频
- 最近考试：2023.11.18
- 题目数：10
- 来源页：https://www.yaquan.site/paper/977d400f-2722-46c1-8ba8-da96ea12e99f（在线机考练习与音频请访问该页面）
- 数据更新：2026-10-29

## 题目原文

00:00:00,080 
 An example that has been done for you. 
 00:00:03,160 
 On this occasion only, the conversation relating to this will be played first 
 00:00:12,780 
 Hello, this is Medical Help Direct. How can I help you? 
 00:00:17,140 
 Oh, hello. I've got a problem with my back. Um, with it being the middle of the night, I can't go to the doctor, and I wonder if you could give me some advice. 
 00:00:25,800 
 Certainly. But first, can I have your telephone number, please? 
 00:00:30,160 
 It's zero three seven eight six four three nine two five one 
 00:00:39,680 
 The man's telephone number is zero three seven eight six four three nine two five one. 
 00:00:49,620 
 So 03786 
 00:00:54,100 
 439251 has been written in the space. 
 00:01:00,620 
 Now we shall begin. 
 00:01:03,140 
 You should answer the questions as you listen because you recording a second time. Listen carefully and answer questions one- 
 00:01:18,960 
 Hello, 
 00:01:20,620 
 this is Medical Help Direct. How can I help you? 
 00:01:22,560 
 I've got a problem with my back. Um, with it being the middle of the night, I can't go to the doctor, and I wonder if you can give me some advice. 
 00:01:31,980 
 Certainly. But first, can I have your telephone number, please? 
 00:01:36,360 
 It's 03786439251. 
 00:01:42,840 
 Okay. And if you could give me your first name, please. 
 00:01:46,680 
 Robert. 
 00:01:47,880 
 And your surname? 
 00:01:49,280 
 Ridyard. That's R-I-D-Y-A-R-D. 
 00:01:55,240 
 And now your address, please. 
 00:01:57,160 
 It's 227 Station Road. 
 00:02:00,480 
 Okay. 
 00:02:01,560 
 Moortown. And do you need the post code? 
 00:02:04,480 
 Yes, please. 
 00:02:05,760 
 DP175HJ. 
 00:02:09,860 
 And your date of birth? 
 00:02:11,320 
 The 25th of February, 1975. 
 00:02:15,760 
 Fine. Now I just need to take details of your doctor. 
 00:02:19,660 
 She's called Dr. Craven. 
 00:02:21,850 
 And the surgery? 
 00:02:23,300 
 It's Moortown Health Center. 
 00:02:25,260 
 Thanks. Now, can you tell me a bit more about what the problem is? 
 00:02:29,060 
 Well, like I said, it's my back. 
 00:02:31,220 
 Okay. Can you tell me which part of the back? 
 00:02:34,700 
 Lower. 
 00:02:35,720 
 And have you had any problems with your back before? 
 00:02:38,920 
 Yes, I had a bit of trouble last year in June, I think, or was it July? No, we went on holiday at the beginning of July, and it had cleared up by then. 
 00:02:48,820 
 And when did it start this time? Has it just come on? 
 00:02:52,140 
 No, I've had it, uh, let's see, since Monday, so that's 3 days now. But it wasn't too bad at first. I mean, I could just about get around, though I couldn't drive the car or anything. Then this afternoon, the pain suddenly got so bad that I went to bed. I've been in bed since, but that hasn't helped. 
 00:03:12,440 
 And do you have any pain elsewhere, in your stomach or abdomen, for example? 
 00:03:17,340 
 No. 
 00:03:21,180 
 Before you hear the rest of the conversation, you have some time to look at questions seven to ten on page two. 
 00:03:50,140 
 Now listen and answer questions seven to ten 
 00:03:57,620 
 Okay. Now, have you any idea what caused the problem? 
 00:04:01,960 
 Well, I was tidying up my office, and I lifted a box up from the floor that was heavier than I thought, and I think that's what did it. 
 00:04:10,540 
 Yes, it's easily done, isn't it? So you're in bed now? 
 00:04:13,940 
 Yes. 
 00:04:14,800 
 Have you tried applying heat to the back? 
 00:04:17,300 
 Yes, I've got a hot water bottle. That's usually the first thing I try. 
 00:04:21,519 
 And have you taken any painkillers? 
 00:04:23,520 
 Yes. 
 00:04:24,440 
 And other than that, you feel quite well? 
 00:04:26,900 
 I do, yes. 
 00:04:27,860 
 Right. Now, I can't diagnose or prescribe any medication, but I can offer you some advice. One thing you could do now is to see if ice makes any difference. That sometimes helps. But don't put it directly onto your skin. Wrap it up in a towel or something. And don't leave it on for longer than twenty minutes. 
 00:04:48,360 
 Oh, right. I haven't tried that before. 
 00:04:50,600 
 It can be useful sometimes. 
 00:04:52,940 
 Now, have you seen your doctor about this? 
 00:04:55,280 
 No, I just thought, well, everyone has back pain, but I've never had it as bad as this before. 
 00:05:01,320 
 I think you should go and see your doctor tomorrow, and she may be able to give you something to help. 
 00:05:06,440 
 Okay, I'll do that. I'm actually feeling a bit better now. 
 00:05:09,760 
 Good. And you might get some advice from her about exercise. That's often the best way of dealing with this sort of problem. 
 00:05:16,640 
 Okay, I'll ask her. 
 00:05:18,090 
 Right. 
 00:05:19,700 
 Now, if you're worried about anything before tomorrow, you can always phone back. Our lines are open twenty-four hours. 
 00:05:26,280 
 Thanks very much. 
 00:05:30,800 
 That is the end of section one. 
 00:05:33,620 
 You now have half a minute to check your answers.

## 题目与答案

### 1. Caller`s name: Robert 1_____

Caller`s name: Robert 1_____

**答案**：Ridyard

原文定位：And your surname;Ridyard. That's R-I-D-Y-A-R-D

### 10. Go to doctor tomorrow Ask for information about 10_____

Go to doctor tomorrow Ask for information about 10_____

**答案**：exercise

原文定位：You might get some advice from her about exercise;Okay, I'll ask her

### 2. Address: 227 2_____ Road, Moortown

Address: 227 2_____ Road, Moortown

**答案**：Station

原文定位：And now your address, please;It's 227 Station Road;Okay;Moortown

### 3. Postcode: DP17 5HJ Date of birth: 3_____

Postcode: DP17 5HJ Date of birth: 3_____

**答案**：25,February,1975

原文定位：And your date of birth;The 25th of February, 1975

### 4. Doctor`s name: Dr.Carven Doctor`s address: Moortown Health Centre Reason for call: Pain in his 4_____ back

Doctor`s name: Dr.Carven Doctor`s address: Moortown Health Centre Reason for call: Pain in his 4_____ back

**答案**：lower

原文定位：Can you tell me which part of the back;Lower

### 5. Previous history: Similar back problem in June Last year Details of present problem: started 5_____ ago

Previous history: Similar back problem in June Last year Details of present problem: started 5_____ ago

**答案**：3 days

原文定位：And when did it start this time;No, I've had it;since Monday, so that's 3 days now

### 6. Got worse this 6_____

Got worse this 6_____

**答案**：afternoon

原文定位：Then this afternoon, the pain suddenly got so bad that I went to bed

### 7. No abdominal pain Possible cause: Lifting up a heavy 7_____

No abdominal pain Possible cause: Lifting up a heavy 7_____

**答案**：box

原文定位：I lifted a box up from the floor that was heavier than I thought, and I think that's what did it

### 8. Treatment already applied: has applied heat has taken 8_____

Treatment already applied: has applied heat has taken 8_____

**答案**：painkillers

原文定位：And have you taken any painkillers

### 9. Advice given: Try using 9_____

Advice given: Try using 9_____

**答案**：ice

原文定位：One thing you could do now is to see if ice makes any difference

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