# How jobs might change in the future - 科目：雅思听力真题（Part 3） - 考频：中频 - 题目数：10 - 来源页：https://www.yaquan.site/paper/e9386591-db5e-4b87-a5a4-403a86e72549（在线机考练习与音频请访问该页面） - 数据更新：2026-10-29 ## 题目原文 00:00:00,260 Part three. 00:00:02,280 You will hear two business students called Emma and Nick preparing for their presentation on the topic of how jobs might change in the future. 00:00:13,340 First, you have some time to look at questions twenty-one to twenty-four. 00:00:47,700 Now listen carefully and answer questions twenty-one to twenty-four. 00:00:55,400 Okay, Nick. The title of our presentation is How Jobs Might Change in the Future. 00:01:01,900 Shall we look at the research we've done so far? 00:01:04,660 I was just watching an interview with Alex Coburn. 00:01:07,460 Go on. 00:01:08,380 He talked about a company with a call center for dealing with complaints. Instead of following a script with a list of questions they had to ask, the call center employees were told they could deal with complaints however they wanted, which went down well with them. 00:01:24,940 That's not a common approach these days. 00:01:27,220 But apparently it worked. Customers were happier with the new methods. 00:01:32,020 Really? That's certainly not the result you'd expect. We'll definitely have to use that example. 00:01:38,600 Maybe. 00:01:40,020 What about Jerry Kaplan's report? He argues there'll be plenty of jobs not suitable for machines. Like, a machine might be able to diagnose your disease, but patients will always want to talk face-to-face with their doctor. I suppose it's something to do with the fact that a human can empathize, but a machine can't. 00:02:00,780 Right. Now, there's that article called The Human Cloud. It describes the growing numbers of people being employed as contractors to do online tasks at a distance. Well, that could be good for the companies. They can choose the most expert people available, and they get cheap labor and no costs except wages. But for the workers, it may mean less money. 00:02:27,620 On the other hand, I love the idea of working from home and at a time that suits. 00:02:32,620 It's certainly controversial. 00:02:35,200 Another article was the one looking at how employers will use technology to record what their employees are doing. 00:02:42,000 So awful. Cameras in the workplace checking on where you are, software that tells your boss who you've been emailing. 00:02:49,340 When we talk about this, I want to make clear how this affects people's personal privacy. 00:02:55,400 Did you read how some companies are tracking the health of their employees? Surely workers won't accept that. 00:03:01,780 Yes, I'd be very surprised if this became common. Too many employees would refuse. 00:03:10,680 Before you hear the rest of the discussion, you have some time to look at questions twenty-five to thirty. 00:03:22,000 Now listen and answer questions twenty-five to thirty. 00:03:54,340 Okay. There's some aspects of the presentation we still need to think about. 00:03:59,440 Yes, there are a few issues. Let's go through them one by one. 00:04:04,040 Okay. What about the introduction then? 00:04:07,380 Well, we've sorted out the content. 00:04:09,720 Your editing has helped. But don't you think you ought to deliver it rather than me? It's mainly your work. 00:04:16,420 Okay, so let's do it that way then. 00:04:19,019 Good. 00:04:20,040 What about the researcher profiles? 00:04:22,840 Cathy Bryson and Alex Coburn's backgrounds? I doubt we'll have time to look at them properly during the presentation. I reckon we should just attach that bit to the written report we're giving to the tutor. 00:04:35,140 So cut it? 00:04:36,680 Let's rehearse the whole presentation and see if it's necessary. What about the section on automation? 00:04:43,240 Aren't you happy with it? 00:04:44,800 I'm thinking I haven't really given equal attention to the pros and cons. 00:04:50,240 I should start again. 00:04:51,900 Well, let's have a bit more of a think about it. You don't want to rush into a big job like that. 00:04:58,200 Another thing is a section on workplace structure. I think we've got some good points, but- 00:05:04,240 We're only using one particular company as a case study. We need to source some other situations as supporting material. 00:05:13,000 So perhaps we could both do a search and compare notes. 00:05:16,110 And choose the most interesting cases. 00:05:19,440 And the section on tracking technology, are we happy with that? 00:05:23,780 It would definitely benefit from some photos. 00:05:26,400 Hang on. There's no point using images just for decoration. We need to think about whether they'd serve any real purpose. 00:05:34,160 Fair enough. Let's make a decision on that at a later stage. And that interview we did with the company manager. 00:05:41,180 Yes, we were lucky she gave us her time. 00:05:44,020 But I just want to be sure we wrote everything down accurately. I wouldn't like to misrepresent her views. 00:05:52,320 Maybe I should type up that section and send it to her so she can confirm whether or not it's correct. 00:05:57,920 Yes, that's a good idea. Go ahead. 00:06:00,520 Sounds like a plan. 00:06:02,040 Okay, and we... 00:06:06,380 That is the end of part three. 00:06:09,180 You now have thirty seconds to check your answers to part three. ## 题目与答案 ### 21. 21 What do the students find surprising about the way that complaints were dealt with at the call centre? 21 What do the students find surprising about the way that complaints were dealt with at the call centre? - the way that customers responded to it - the employee's lack of enthusiasm for it - the kind of questions employees were obliged to ask **答案**：the way that customers responded to it 原文定位：But apparently it worked. Customers were happier with the new methods;Really? That's certainly not the result you'd expect. We'll definitely have to use that example 同义替换：「find surprising」↔「That's certainly not the result you'd expect」 ### 22. 22 What does Emma say about the report by Jerry Kaplan? 22 What does Emma say about the report by Jerry Kaplan? - It shows how machines will respond to human needs - It emphasis the variety of roles that machines will have - It explains the limitations of machines **答案**：It explains the limitations of machines 原文定位：He argues there'll be plenty of jobs not suitable for machines. Like, a machine might be able to diagnose your disease, but patients will always want to talk face-to-face with their doctor. I suppose it's something to do with the fact that a human can empathize, but a machine can't 同义替换：「limitations of machines」↔「jobs not suitable for machines」 ### 23. 23 What is Nick's reaction to the article The Human Cloud? 23 What is Nick's reaction to the article The Human Cloud? - He agrees that companies should focus on making savings - He supports the concept of greater flexibility for employees - He approves of businesses spending more on recruiting experts **答案**：He supports the concept of greater flexibility for employees 原文定位：On the other hand, I love the idea of working from home and at a time that suits 同义替换：「greater flexibility for employees」↔「working from home and at a time that suits」 ### 24. 24 What do the students agree about the use of technology to collect information about employees? 24 What do the students agree about the use of technology to collect information about employees? - Cameras are an effective means of maintaining security - Sometimes productivity is more important than individual privacy - Employees may object to certain types of monitoring **答案**：Employees may object to certain types of monitoring 原文定位：Did you read how some companies are tracking the health of their employees? Surely workers won't accept that. Yes, I'd be very surprised if this became common. Too many employees would refuse 同义替换：「monitoring」↔「tracking」；「may object」↔「would refuse」 ### 25. Introduction Introduction - at which point of the presentation it should come - whether it should be removed completely - whether it is clear enough - if it needs to be completely re-written - if visuals will help or not - if the information needs to be checked **答案**：which of them will present it 原文定位：Well, we've sorted out the content. Your editing has helped. But don't you think you ought to deliver it rather than me? It's mainly your work ### 26. Researcher profiles Researcher profiles - at which point of the presentation it should come - whether it should be removed completely - whether it is clear enough - if it needs to be completely re-written - if visuals will help or not - if the information needs to be checked **答案**：whether it should be removed completely 原文定位：I doubt we'll have time to look at them properly during the presentation. I reckon we should just attach that bit to the written report we're giving to the tutor. So cut it ### 27. Section on automation Section on automation - at which point of the presentation it should come - whether it should be removed completely - whether it is clear enough - if it needs to be completely re-written - if visuals will help or not - if the information needs to be checked **答案**：if it needs to be completely re-written 原文定位：I'm thinking I haven't really given equal attention to the pros and cons. I should start again ### 28. Section on workplace structure Section on workplace structure - at which point of the presentation it should come - whether it should be removed completely - whether it is clear enough - if it needs to be completely re-written - if visuals will help or not - if the information needs to be checked **答案**：which further examples should be included 原文定位：We're only using one particular company as a case study. We need to source some other situations as supporting material;So perhaps we could both do a search and compare notes;And choose the most interesting cases ### 29. Section on tracking technology Section on tracking technology - at which point of the presentation it should come - whether it should be removed completely - whether it is clear enough - if it needs to be completely re-written - if visuals will help or not - if the information needs to be checked **答案**：if visuals will help or not 原文定位：It would definitely benefit from some photos;Hang on. There's no point using images just for decoration. We need to think about whether they'd serve any real purpose 同义替换：「visuals」↔「images」 ### 30. Interview with company manager Interview with company manager - at which point of the presentation it should come - whether it should be removed completely - whether it is clear enough - if it needs to be completely re-written - if visuals will help or not - if the information needs to be checked **答案**：if the information needs to be checked 原文定位：But I just want to be sure we wrote everything down accurately. I wouldn't like to misrepresent her views. Maybe I should type up that section and send it to her so she can confirm whether or not it's correct --- 以上内容由鸭圈雅思真题库（www.yaquan.site）提供，收录近期雅思考试真题回忆，支持在线机考模式免费练习。