Parrot Bay Travel Agency Survey

00:00:00,080Section one. 00:00:02,080You will hear a telephone conversation between a travel company employee and a customer. 00:00:09,120First, you have some time to look at questions one to five. 00:00:21,440You will see that there is an example which has been done for you. 00:00:43,780On this occasion only, the conversation relating to this will be played first. 00:00:53,440Hello? 00:00:54,160Hi, good morning. This is Talia from Parrot Bay Travel Agency. Is Robert Goddard there? 00:01:00,040Y...