Hotel Work Experience

题目与答案

1. reception
   • the routine nature of the work
   • how badly organised it was
   • the amount of patience needed
   • the shortage of staff
   • the range of tasks covered
   • how noisy it was

   答案：the range of tasks covered

   原文定位：Well, first of all, they put me on reception for a morning, and I thought, "Oh, I know what this is all about. It'll just be handing out keys and stuff." How wrong I was. In fact, they handle loads of different things there, special requests, contractors coming in, and so on

   同义替换：「the range of tasks covered」↔「loads of different things」

2. restaurant
   • the routine nature of the work
   • how badly organised it was
   • the amount of patience needed
   • the shortage of staff
   • the range of tasks covered
   • how noisy it was

   答案：how strict it was

   原文定位：the manager really wanted everything done absolutely precisely, really focused on the guest. You weren't allowed to make any mistakes. I thought it was a bit over the top, actually

3. coffee bar
   • the routine nature of the work
   • how badly organised it was
   • the amount of patience needed
   • the shortage of staff
   • the range of tasks covered
   • how noisy it was

   答案：how tiring it was

   原文定位：But there's a lot of running around, so I was worn out afterwards

   同义替换：「tiring」↔「worn out」

4. shop
   • the routine nature of the work
   • how badly organised it was
   • the amount of patience needed
   • the shortage of staff
   • the range of tasks covered
   • how noisy it was

   答案：how badly organised it was

   原文定位：Anyway, there were loads of staff working there, but we still couldn't keep up with the flow of customers because nobody knew where anything was or what they were supposed to be doing

5. personal services
   • the routine nature of the work
   • how badly organised it was
   • the amount of patience needed
   • the shortage of staff
   • the range of tasks covered
   • how noisy it was

   答案：the amount of patience needed

   原文定位：to handle the request and some of the people that make them, you have to keep calm and polite, and be quite imaginative to find a way around them and resolve them. Absolutely. I couldn't do it. It was beyond me

6. cleaning
   • the routine nature of the work
   • how badly organised it was
   • the amount of patience needed
   • the shortage of staff
   • the range of tasks covered
   • how noisy it was

   答案：how noisy it was

   原文定位：But by the end of the morning, my ears were ringing. The row of the vacuum cleaners, trolleys going up and down, and the girls shouting at each other. I was amazed the guests didn't complain

7. 27 Overall Mona thinks the work experience will help her with
   • her future career prospects
   • her dissertation
   • her current studies

   答案：her current studies

   原文定位：Um, well, mixed. I mean, my dissertation is on a different topic, and I'm not planning to go into the hotel industry, but I see it as something that we have to do to understand certain aspects of this module that we're on

8. 28 What does Mona recommend Tom to do?
   • visit the university careers department
   • speak to his tutor about finding a job
   • call the hotel manager to ask for work

   答案：visit the university careers department

   原文定位：You might be better to do it directly through the careers office if you've got time to pop down there

   同义替换：「department」↔「office」

9. 29 Why does Mona`s tutor want her to give a presentation?
   • to report her work experience to other students
   • to give her practice in presentation skills
   • to show other students how to do a presentation

   答案：to give her practice in presentation skills

   原文定位：My tutor doesn't get everyone to do a presentation, so I don't think so. Apparently, he thought my last one was good, so I'm more or less doing a demonstration for the class. Some of them have had very little practice in presenting

10. 30 Tom's assignment this term will be on
    • the rise of resort hotels
    • an approach taken by business hotels
    • using videos for hotel employee training

    答案：an approach taken by business hotels

    原文定位：I've got that video I did of hotel work, so I think I'll use a bit of that to look at the way that business hotels are developing as conference centers. I really wanted to do something on those big five-star resort hotels, but I haven't got the time

    同义替换：「approach」↔「way」