Kingswell washing machine warranty

00:00:01,440Good morning. This is the customer service department of Kingswell Washing Machine. Roger speaking. How may I help you? 00:00:07,360Good morning. I'm calling about the washing machine I bought from the mall several months ago. There's something wrong with it at the moment. So what do I have to do? 00:00:15,600Okay. First, I need to get a few details about this. Could you give me your name, please? 00:00:19,980Yes, it's Judy Smith. 00:00:21,900Okay. I need one more thing. There's a re...